Job Description
We are seeking a reliable and professional Security Officer to join our team and ensure the safety and security of our guests, employees, and property. In this position, you will maintain a visible presence, monitor surveillance systems, respond to incidents, and enforce hotel policies to provide a safe and welcoming environment for everyone on the premises.
Key Responsibilities
- Conduct regular, random patrols of the interior and exterior premises, including guest floors, public areas, parking lots, and all entry/exit points, to deter security-related incidents and identify potential risks.
- Monitor and operate surveillance cameras (CCTV) and alarm systems, reporting any unusual or suspicious activity immediately to the supervisor on duty or management.
- Respond promptly and professionally to all security incidents, including theft, disturbances, accidents, fire alarms, and medical emergencies, coordinating with local law enforcement and emergency services as needed.
- Enforce hotel rules, policies, and procedures with a calm, problem-solving demeanor, including managing access control and handling disruptive patrons.
- Provide exceptional customer service by assisting guests and staff with inquiries, directions, and safety concerns, maintaining a helpful and approachable presence.
- Prepare and submit detailed, accurate reports of daily activities, incidents, property damage, and safety inspections using company software/logs.
- Perform routine safety checks on fire extinguishers, emergency exits, and equipment to ensure compliance with safety regulations.
- Assist with guest room lock-outs and access control while strictly maintaining guest confidentiality and security protocols.
Required Qualifications and Skills
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience in security, military, law enforcement, or a related field is strongly preferred.
- Communication: Excellent verbal and written communication skills for interacting with guests and writing detailed reports.
- Disposition: Ability to remain calm, composed, and make sound decisions during emergencies or high-pressure situations.
- Physical Stamina: Ability to perform general physical activities, including standing/walking for extended periods, climbing stairs, and occasionally lifting up to 25 pounds.
- Availability: Must have flexible availability to work any shift, including nights, weekends, and holidays, based on operational needs.
- Legal Requirements: Must be authorized to work in the U.S. and successfully pass a criminal background check and drug screening.
- Certifications: Current state security license/registration is required if mandated by local regulations. CPR and First Aid certification are a plus.
Your Hotel Name is an equal opportunity employer. We celebrate diversity and are
Job Tags
Part time, Local area, Immediate start, Flexible hours, Shift work, Night shift,