Job Description

Ready to take flight with your career? Join our dynamic Sodexo team as a Premiere Airline Lounge Food Supervisor to our exclusive United Club Lounge at Cleveland Hopkins International Airport!

Step into a world of excitement and unparalleled service as you lead the team in delighting our esteemed guests. Your role will be to provide exceptional hospitality service and ensure a seamless lounge experience, elevating the journey of every passenger who passes through our doors. Buckle up and prepare for an exhilarating adventure where your passion for customer satisfaction and attention to detail will soar to new heights. 

 
Apply now and be part of the crew that makes our airport lounge an extraordinary destination for travelers worldwide!

FULL TIME: $19.50/hr WEEKLY PAY
SHIFT: OPEN AVAILABILITY

Requirements:

• Must have high end hospitality/culinary experience!
• “Successful candidates must be able to pass a TSA background check.”
• Must be in the U.S.A!

Benefits:

• Holidays & Weekends required.
• Holiday, Vacation and Sick pay.
• Medical / Dental Benefits.
• Paid Time Off.
• Career Advancement.

Premiere Airline Lounge Food Supervisor - may work in any type of food location on client premises. This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at either larger complex facilities or locations. This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

• Understands and follows all policies and procedures.
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
• Responsible for orientation and training of employees.
• Performs day-to-day assignments in addition to oversight duties.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Promote the development of the food service team.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries promptly.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned.
• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends, and some holidays.
• Attends work and shows up for a scheduled shift on time with satisfactory regularity.

Experience/Knowledge:

• High School diploma, GED, or equivalent experience.
• 2 to 3 years related work experience in hospitality. 

Skills/Aptitude:

• Must be able to coordinate the routine responsibilities of staff and resources.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use a computer.

Physical Requirements:

• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift to 35 pounds and occasionally lift/move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location):

• Generally in an indoor setting; however, may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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