Job Description

Job Description Support ongoing Global QA program activities and enhancements Create schedules, prepare meeting materials, and manage meeting logistics Take and distribute meeting notes and follow up on action items Coordinate program updates, evaluation design, and self-evaluation programming support Maintain program information on HyattConnect, ServiceNow, and other channels Draft communications to field teams and respond to program inquiries Assist with prioritization of QA requests and interface with Hyatt IT Manage invoicing on a biweekly basis Participate in regular stakeholder meetings and integrate activities into HyQuality programs We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Strong organizational and administrative skills with experience managing multiple priorities Experience drafting compliance documents and presenting them Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook) Ability to create and manage schedules, prepare meeting materials, and coordinate cross-functional resources Experience in program coordination, including documentation, communication drafting, and stakeholder engagement Familiarity with platforms such as HyattConnect and ServiceNow or similar systems Ability to manage vendor collaboration and internal team coordination Strong attention to detail and ability to maintain accurate records Excellent written and verbal communication skills Experience in hospitality or quality assurance programs Familiarity with evaluation design, checklist versioning, and pilot planning Experience supporting IT-related requests and working with ticketing systems Ability to assist with invoicing and financial tracking Creative approach to presentation design and communication materials

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