Job Description

Job Title:  Flight Coordinator 
Job Location:  Dallas-USA-75261 
Work Location Type:  On-Site 
Salary Range:  $11.92 - 18.82 per hour 

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

As a Flight Coordinator, you’ll be the key link between our operations team and airline partners, making sure every flight is catered accurately and on time. If you’re organized, thrive in a fast-paced environment, and enjoy problem-solving, this is the perfect role for you. 

Main Accountabilities

(Responsible for all aspects of catering flights to include:)

• Monitor and manage flight schedules to ensure timely catering delivery.
• Communicate real-time updates on gate changes, delays, and cancellations to drivers and internal teams.
• Act as the primary contact for airline partners, providing accurate and timely information.
• Coordinate with ramp personnel to resolve last-minute issues quickly.
• Track and update flight details, including gate assignments and routing changes.
• Prepare and submit reports for airline customers.
• Manage airline equipment inventory and handle ordering as needed.
• Complete customs paperwork and ensure compliance with all regulations.
• Use ACE and other airline systems to process and track flight information.
• Perform administrative tasks and assist with other duties as assigned.

Compensation & Benefits

• Competitive Pay
• Medical, Dental, Vision – starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement – support for professional development
• Free Parking & Daily Meals

Knowledge, Skills and Experience

• Must be able to read, write, and speak English
• Strong analytical, verbal, written, interpersonal and organizational skills
• Must be able to interpret and comprehend Menu and Flight Galley Specifications
• Must possess interpersonal communication and customer service and high level of professionalism
• Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations
• Must be able to work in extreme heat and/or cold environment
• Must be able to walk/stoop/bend/stand for entire work shift
• Must have good organizational skills and adaptable to frequent changes
• Must be able to use fingers & hands to handle equipment
• Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)
• High School Diploma or equivalent
• Must have valid driver’s license with safe driving record; CDL a plus
• Must successfully complete on-the-job driver training program and obtain a SIDA and Customs Seal
• Must be in current position for 60 days. Good attendance record
• Must have ability to work under pressure while maintaining composure
• Must be a team player, with the ability to work a flexible schedule

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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