Job Description

About Helpside

For more than 30 years, Helpside has served as a Utah-based Professional Employer Organization (PEO) that makes it easier for small- and mid-sized businesses to employ people by streamlining payroll, employee benefits, HR, safety, and workers’ compensation services.

Our single-source solution gives each client a dedicated Payroll Specialist and HR Business Partner, plus access to a robust HR Information System for all HR functions such as onboarding, payroll, and benefits administration. We bring the systems and expertise for our clients’ HR back-office, so they can focus on what makes their business tick.

Role Overview

The BDR Manager owns Helpside’s top-of-funnel engine. You’ll lead, coach, and scale a pod of 2–3 Business Development Representatives, ensuring they consistently deliver high-quality discovery meetings for our Account Executives. Expect to run daily stand-ups, call-coaching sessions, and pipeline reviews while continually refining playbooks and outbound technology. You’ll also stay “hands-on” by prospecting strategically, setting the tone for activity, quality, and curiosity.

Key Responsibilities

Team Leadership & Coaching

• Run daily stand-ups, weekly 1-on-1s, and live call reviews.
• Set clear activity, meeting, and pipeline KPIs; create performance-improvement plans when needed.

Process & Playbook Ownership

• Build and iterate phone, email, and social cadences in Outreach and HubSpot.
• Document objection-handling guides, ICP criteria, and hand-off SLAs to Account Executives.

Metrics & Reporting

• WTrack dials, emails, SQLs, and sourced pipeline dollars; maintain dashboards and forecasts for Sales leadership.
• Analyze conversion funnels to spot bottlenecks, test improvements, and share insights.

Cross-Functional Collaboration

• Partner with Marketing on target lists, messaging, and campaign feedback.
• Coordinate closely with Account Executives to ensure seamless prospect transitions.

Recruiting & Onboarding

• Source, interview, and hire new BDRs as the team scales.
• Own a structured 30-60-90-day ramp plan that includes call shadowing and certification milestones.

Strategic Prospecting (20% of your time)

• Conduct high-value outreach yourself to stay sharp, model best practices, and contribute to pipeline.

Qualifications

• 2–3+ years of BDR/SDR experience and 1+ year managing or mentoring outbound reps (PEO, HR tech, SaaS, or staffing preferred).
• Proven record of hitting team pipeline targets and improving conversion rates through data-driven coaching.
• Expertise with Outreach (or similar), HubSpot/Salesforce, dialers, and sales-engagement analytics.
• Strong call-coaching competence—able to break down talk tracks, tone, and objection handling.
• Excellent written and verbal communication; confident presenting to executives.
• Located in, or willing to travel periodically to, Utah front-range markets.

Compensation & Benefits

• Competitive base salary plus team-performance bonus/override tied to SQLs and pipeline sourced.
• 100% employer-paid health insurance for employees and family, plus access to dental, vision, life, disability, and a 401(k) match.
• Generous PTO, paid holidays, and hybrid flexibility.
• Ongoing professional development with sales experts.

If you’re passionate about coaching sellers, love building repeatable outbound processes, and want to help small-business leaders reclaim their time, send your résumé and a brief note explaining why you’ll excel in high-volume outbound sales. We review every application and respond promptly.

Helpside is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees can succeed.

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